One platform. Every operating system.
All Impact Visio operating systems run on a single shared platform with a unified control plane, workflow orchestration, AI services, knowledge layer, governance services, and telemetry infrastructure.
Book a Strategic SessionPlatform architecture
Control Plane
Centralized system health monitoring, policy compliance enforcement, override management, and operational state visibility across all active workflows.
Governance & Telemetry
Audit logging, event schema management, confidence tracking, approval history, and governance board reporting infrastructure.
Data & Knowledge Layer
Structured data stores, vector retrieval, metadata registry, knowledge graph, and data lineage tracking across all ingested content.
AI Services
LLM orchestration, retrieval-augmented generation, analysis agents, generation agents, QA agents, and confidence scoring infrastructure.
Workflow Orchestration
Trigger management, agent orchestration, approval routing, state management, exception handling, and workflow event logging.
API & Integration Layer
Secure API gateway, CMS API proxy, external connector framework, webhook management, and authentication/authorization services.
Experience Layer
Dashboards, workspaces, reviewer queues, admin interfaces, and reporting views — all driven by the same underlying platform services.
Agent architecture
Every operating system uses a modular agent architecture. Agents are orchestrated by the platform and operate within defined policy constraints, confidence thresholds, and approval logic.
Intake Agent
Receives and validates incoming triggers, parses parameters, and initiates the workflow execution path.
Retrieval Agent
Queries structured data stores, vector indexes, and external APIs to gather the information required for analysis.
Analysis Agent
Applies analytical frameworks, detects patterns, generates confidence scores, and identifies anomalies or gaps.
Generation Agent
Produces structured outputs, drafts, narratives, and reports within defined format and policy constraints.
QA Agent
Validates outputs against defined quality criteria, flags low-confidence outputs, and prepares review packages for human reviewers.
Control Agent
Enforces policy constraints, monitors for threshold violations, and routes outputs or exceptions based on defined logic.
Orchestration Agent
Coordinates multi-agent workflows, manages state transitions, and ensures correct sequencing and handoff between agents.
Shared platform services
Every OS on the platform benefits from the same shared infrastructure services — deployed once, used by all.
Identity & Auth
Unified identity, role-based access, and policy enforcement across all OS products.
Orchestration Engine
Shared workflow trigger, state, and routing infrastructure for all operating systems.
AI Service Layer
Shared LLM, retrieval, and agent infrastructure — configurable per OS product.
Knowledge Management
Shared vector store, metadata registry, and knowledge graph across all data domains.
Telemetry & Monitoring
Shared event logging, metrics collection, and system health monitoring.
Governance Services
Shared audit log, policy engine, and approval routing — consistent across all workflows.
Integration Framework
Shared connectors, webhook manager, and API gateway for external integrations.
Control Plane
Shared operational control: override management, compliance dashboard, state registry.
Related pages
Governance Model
How the control plane, audit trail, and approval logic are implemented across the platform.
Operating Systems
Explore the three OS products built on top of this shared platform.
Delivery Model
SaaS, RaaS, or Hybrid — how to deploy the platform to your organization.
Ready to explore the platform?
Book a strategic session to see how the shared platform maps to your organization's operating model.